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Software Engineering Manager with ~ 16 years of
experience in telecommunications (wireless) and data communications domain
- in general management, project and program management, product
development, pre-sales, and business development – as part of Aricent
(erstwhile Hughes Software Systems, Flextronics Software Systems).
Appraised as top performer consistently.
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Domain
expertise -
·
3GPP / Voice
Technologies: LTE, WCDMA, GSM/GPRS, IMS/VoLTE, VoIP
·
IP Protocols /
Technologies (Routers/Switches) - Layer 2, MPLS, TCP, UDP
·
Software
development platforms – C / C++, Linux, Virtual machines
·
Software
defined Networking(SDN) / Network Functions Virtualization(NFV)
technologies
·
Big Data /
Cloud Computing – Hadoop
·
Project
Management, Product Management, Pre-sales, Strategy
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Handled 5-6
simultaneous development projects of different customers – ~7-8 million
USD, team size of ~60 people direct reporting (including Project Managers,
System Architect etc. ), ~80 people at cross functional level(including
international locations), and maintenance projects with huge deployments
worldwide. ~100% success rate in terms of time, cost, quality and customer
satisfaction (CSAT - always>4/5)
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Extensive
experience working with Tier-1 OEMs, mid-sized and small-sized customers
across Americas, Asia and Europe with different cultural footprints.
Enriching working experience with Telecom Service Providers (via OEM)
across the world such as CMCC (China), T-Mobile (Croatia), PT Indosat
(Indonesia), Vodafone (UK & Czech Republic), MTS (Russia, Bangalore), Safaricom
(Kenya), AT&T (US), Telecom Italia (Italy)
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Hands-on on
Agile (Scrum Master), Waterfall and Continuous Integration models.
Successfully managed Fixed Price, T&M and Staff Augmentation projects
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Strong
experience at customer interface, engineering interface, business and sales
interface and with support groups
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Primary Areas
of Focus: Program/Product Management, Technical Proposals, Sales
Support and on-time delivery of large complex software and telecom products
with multi-site international software development. Additional expertise
includes -
·
Detailed
Project Planning, Budgeting & Scheduling
·
Project /
Release / Delivery Management
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Risk
Management/Mitigation
·
Customer
Account Management/Customer Engagement and Strategic relationship
development
·
Cross
Functional Team (including International locations) management – Sales,
Business, Leadership,
·
HR, Admin
·
Resource /
Personnel Management
·
Requirements
Management
·
Systems
Engineering
·
Product
Test/Validation
Senior
Technical Project Manager, Engineering
Mar 2012 – Till
Date
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VoLTE –
Develop NSN IMS (CSCF) for Verizon and T-Mobile
§
Switch
development on Broadcom ARAD and Marvell chipsets– Datacom (MPLS / L2
/NMS-EMS)
§
Aricent LTE
EPC Product - Fast Path development on Octeon-1, Octeon-2, Intel DPDK
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SDN/NFV
development
Client : Nokia,
Europe and US based Customers, Product
Development
Have been
responsible for:
§ Driving Pre-Sales – RFP,
RFQ
§ Project/Program Management -
encompassing people and technical management, Capex/Opex, cross-functional
interface and competence management, Prime software delivery
§ Customer account management and
strategic relationship development
§
Product Management
- market research, product strategy and roadmap, IPR related matters
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Part of
Software Engineering Process Group (SEPG) – Drive process improvement at
the company level, transform existing and incorporate new solutions
§
Software
Quality Auditor and PMP trainer
Selected
Accomplishments:
§ Led ~20 proposals in last 2 years,
opened new accounts and grew the team from 7 to 60
§ Ensured repeat and new businesses
from key customer accounts by building strong customer relationships - 100%
KPI achievement success rate throughout, CSAT >4/5 throughout
§ Accelerated and conceptualized
technical initiatives in the areas of Cloud, SDN/NFV, Data Analytics domain
– Proof of Concept, Demos presented in MWC (2013, 2014, 2016) and built
group competency in new areas
§ Established Project Management
practices – streamlined and customized new lean processes, introduced new
tools and best practices while working with new accounts -small and
mid-sized companies – which did not have matured processes
§ Launched many people management
initiatives along with mentoring and coaching, resulting in a highly
motivated and high performance team
Program/Delivery Manager, Engineering
Nov 2007 – Mar 2012
§ CX BTS (Base Transceiver Station), Release 7 (S14)
§ BTS (Base Transceiver Station): 2 Product Lines of
Siemens BTS: BR BR9.0/BR10.0 and Gemini Release-1
Client : Nokia Siemens Networks,
UK-Germany
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Technically
managed NSN(Nokia Siemens Networks) North side BTS for a Key Release CX7
§ Lead Product Development, Support
and Maintenance
Selected Accomplishments:
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Strategically
spearheaded seamless takeover and R&D transition of a live and deployed
product line from NSN-Germany, NSN Vienna and NSN Milan, while ensuring
zero negative impact during this transition on support to numerous
international service carriers. Throughout maintained 100% SLA compliance
and 100% Delivery success
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Developed
group wide process for software readiness review that incorporated lessons
learnt and established process for determining quality and maturity of
software and readiness for commercial deployment. This resulted in
improved risk assessment and faster product delivery
Technical Leader
Sep 2004 – Oct 2007
§ Mobile Stack and BTS Stack Development for BSC
Performance Testing
Client : Nokia,
Finland
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Technically
led 3 prime releases of NSN for this product – S11.5, S12 and S13
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Product
involved development of features on Mobile and BTS stack on a chassis based
environment– 2G and 2.5G implementation – and testing in a complete end-end
environment from Mobile to Core networks
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Meeting
Performance criteria was the prime objective of this product and was used
in stress and load testing of Radio Network and Core Network components
Senior Software Engineer and Software Engineer
Jun 2000 – Aug 2004
§ HughesNet/Direcway (Internet via Satellite
Communications)
Client : Hughes Network Systems,
Maryland-USA
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Successfully
handled design and development of NOC (Network Operation Center) Scaling
Feature, Transponder Hopping and Turbo Page ; resolved various
critical issues in India and the US
Project
Management Achievements
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PMI Certified
PMP Professional (PMI Id – 1956646)
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Active
volunteer in PMI North India Chapter – Organized PMI events
§
Editorial Team
Member for PMI North India Chapter’s Newsletter – ‘Synergy’ – 2012 till
Date
§
Core Technical
Member and Volunteer for PMI India National Conference- 2013
§
Authored
article on Project Management which was published in Synergy – Q3-2012
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Rated as “Excellent”
and “Best Performer” (top 10% employees) in 2014-2015, 2013-2014 and
2012-2013 Performance Review cycles in the role of Senior Program Manager
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Received Team
Excellence award twice for on-time delivery of challenging modules
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Received
appreciation for imparting training in Finland to technical leads from all
parts of Nokia, Finland
§ Stood First in the All India Masters of Computer Science
and Applications Entrance Exam 1997, Panjab University, Chandigarh
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Awarded 3
merit scholarships for standing first in Bachelor of Science (Honors)
Physics
§
Awarded 2 Dr.
Ashok Kumar Memorial Prizes for the best student in Bachelor’s Science
(Honors) Physics
Executive Program
in Business, Leadership and
Management
Expected (2015 – 2016)
Haas School of
Business, University of California, Berkeley
Masters of
Computer Science & Applications
Jul 1997 - June 2000
Panjab
University, Chandigarh , India
Bachelor of
Science (Honors) - Physics
Jul 1994 - June 1997
Delhi University,
India
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